Two-factor authentication is a digital protective layer over your data. If your password is stolen, it prevents malicious parties from gaining access to your account.
On our new portal, all users are required to implement a 2FA method. There are two options you can use:
If you choose “Email” as your 2FA method, our system will send a verification code (6 digit number) to your email address every time you log in. Type this in on the website to verify your identity.
Note: Once logged in, you can delete the email with your verification code as it can only be used once. You’ll get a new code on each login.
If you choose “Authenticator app” as your 2FA method, your mobile app of choice will generate a code to type into our site during login. There are multiple authenticator apps you can choose from.
Select an authentication method from the dropdown: either Email or Authenticator app.
3. Type the code from the email into the “Verification code” field.
4. Click “Enable”.
Note: If you do not already have authenticator app, we have found Microsoft Authenticator works great with our site. Find it in your device’s app store.
Recovery codes help you re-gain access to your account in the case that your email gets hacked or your device is stolen. After enabling Two-Factor Authentication, the system will give you 10 recovery codes for your account.
Record these codes somewhere for future reference and use. You can print them, write them down, copy them to a word document, or take a screenshot.
After you have recorded your codes, click “Done” to go to your holdings.
